Privacy

Jagwire is committed to protecting your privacy and complying with all applicable European data protection laws, including the General Data Protection Regulation (GDPR), the Data Act, and related EU legislation. This Privacy Policy explains how we collect, use, share, and protect your personal data, and outlines your rights as a data subject.

 

1. Who We Are

Jagwire is the controller of your personal data collected via this website. For any privacy-related questions or to exercise your rights, please contact us using the details provided at the end of this policy.

 

2. What Data We Collect

We may collect the following categories of data:

  • Personal identification data: Name, email address, contact details

  • Technical data: IP address, browser type, device information, cookies, and usage data

  • Communication data: Messages, inquiries, and feedback you submit

  • Marketing preferences: Your choices regarding newsletters and promotions

 

3. Legal Basis for Processing

We process your personal data only when a lawful basis applies, including:

  • Consent: For sending newsletters, marketing, or placing non-essential cookies.

  • Contractual necessity: To provide products or services you request.

  • Legal obligation: To comply with legal or regulatory requirements.

  • Legitimate interests: To improve our website, prevent fraud, and ensure security, provided these interests are not overridden by your rights.

 

4. How We Use Your Data

We use your data for the following purposes:

  • To provide and improve our services and website functionality

  • To communicate with you and respond to your inquiries

  • To send you marketing communications (with your consent)

  • To comply with legal obligations

  • To analyze website usage and enhance user experience

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality

  • Analyze site usage and performance

  • Personalize your experience

Where required, we request your explicit consent before placing non-essential cookies. You can manage your cookie preferences at any time through our cookie consent tool.

 

6. Data Sharing and International Transfers

  • We do not sell or rent your personal data.

  • We may share your data with trusted service providers (e.g., hosting, analytics) under strict contractual obligations.

  • If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions, are in place in accordance with GDPR.

 

7. Data Retention

We retain your personal data only as long as necessary for the purposes stated above or as required by law. Data is securely deleted or anonymized when no longer needed.

 

8. Your Rights Under EU Law

As an EU resident, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Erase your data (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability (receive your data in a structured, machine-readable format)

  • Withdraw consent at any time (without affecting prior processing)

  • Lodge a complaint with your local Data Protection Authority

To exercise your rights, contact us using the details below.

 

9. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

 

10. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from minors.

 

11. Updates to This Policy

We may update this policy to reflect changes in law or our practices. We will notify users of significant changes and indicate the effective date at the top of this page.

 

12. Contact Us

For privacy questions or to exercise your rights, contact:

privacy@jagwire.com

 

Effective Date: June 12, 2025